Terms of Service
These Terms of Service ("Terms") are an agreement between you ("you", "customer") and LaunchHaus ("we", "us", "our") that governs your use of our website (launchhaus.io) and the design, hosting, and maintenance services we provide. By requesting a demo, signing up for a plan, or using our services, you agree to these Terms.
1. The service
LaunchHaus designs, writes, hosts, and maintains websites for local businesses. Specific features included in your plan are described on our Pricing page and in your welcome email. We may add, improve, or retire features from time to time.
2. Free demo
You can request a demo before paying anything. We build a real preview of your website based on public information about your business and any materials you send us. There is no obligation to continue. If you decide not to launch, you owe us nothing and the demo is not made public.
3. Plans, fees, and payment
- Monthly plan fees and any setup fee are the amounts published on our Pricing page at the time you sign up.
- Fees are billed in advance on a recurring basis to the payment method you provide.
- Annual prepay: if you prepay for twelve months, the setup fee is waived and you receive two months free.
- Taxes: fees do not include taxes; you are responsible for any applicable sales, use, or VAT taxes.
- Late payment: if a payment fails, we will attempt to notify you and re-charge. If a payment is more than 14 days past due, we may suspend the site until the balance is paid.
4. Term and cancellation
Plans have a six-month minimum term from the date of launch. After the minimum term, the plan continues month-to-month and you can cancel any month. Cancellations take effect at the end of the current billing period; there are no refunds for partial months already paid, except where required by law.
We may terminate a plan for material breach (such as non-payment, prohibited use, or unlawful content) with reasonable notice, or immediately if required by law or to protect our systems.
5. Ownership of your site and content
- Your content — logos, photos, copy, and other materials you provide — is and remains yours.
- Your domain — always registered in your name, never through us.
- After twelve months on any plan, your website (files, keys, and export) is yours outright and portable to another provider on request.
- Before that, if you cancel during the six-month minimum, we retain the finished website; you keep your domain, your logo, your photos, and any copy you supplied.
- LaunchHaus retains rights to its own name, brand, templates, code libraries, and any tooling used to build websites.
6. Your responsibilities
You agree that:
- All information you provide is accurate and belongs to you or is used with permission.
- You will not use the service to publish content that is unlawful, infringing, deceptive, or violates a third party's rights.
- You will keep account credentials confidential and notify us promptly of any unauthorized use.
- You are responsible for compliance with laws that apply to your business (licensing, disclosures, industry regulations).
7. Third-party services
Your website may embed or link to third-party services (for example, booking platforms, payment processors, mapping, analytics). Your use of those services is subject to their own terms and privacy policies. We are not responsible for third-party service outages, changes, or content.
8. Warranties and disclaimers
We provide the service with reasonable skill and care. Except as expressly stated in these Terms, the service is provided "as is" and "as available", without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee any specific search-engine ranking, business result, or revenue outcome.
9. Limitation of liability
To the fullest extent permitted by law, LaunchHaus and its team will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or goodwill. Our total liability for any claim under these Terms will not exceed the total fees you paid to us in the twelve months before the event giving rise to the claim.
10. Indemnification
You will defend and indemnify LaunchHaus against third-party claims arising from content or materials you provided, from your use of the service in breach of these Terms, or from your violation of applicable law.
11. Changes to the service or Terms
We may update these Terms from time to time. If we make material changes, we will notify customers by email and update the "Last updated" date above. Continued use of the service after the effective date means you accept the updated Terms. If a change materially and negatively affects you, you may cancel within 30 days without penalty for the remainder of any minimum term.
12. Governing law and disputes
These Terms are governed by the laws of the State of California, USA, without regard to conflict-of-law rules. Any dispute will be resolved in the state or federal courts located in Los Angeles County, California, and you consent to their jurisdiction. Nothing in these Terms limits any consumer rights that cannot be waived under applicable law.
13. Contact
Questions? Email contact@launchhaus.io or write to LaunchHaus, Los Angeles, California, USA.
This document is provided for informational purposes and is not legal advice. Please consult a lawyer for guidance specific to your situation.